All sales are final. Please thoroughly read the product details and FAQs pages before making your purchase. However, if you are unhappy with your purchase, please contact us and we will try out best to accommodate you. Shipping and return shipping costs are non-refundable. Restocking fee will apply if returns are accepted. We do not offer exchanges.
If an item should arrive broken by the shipping process, please contact us within 2 days of receipt with a photo to arrange for a replacement. Please hold on to the broken products until we ask you to return them.
Incorrect Shipping Address
If you have not received a shipping notification email, that means the package has not shipped out yet, please send us an email at firstname.lastname@example.org as soon as possible with your name, order number and the correct address. If your package is shipped, we will not be responsible for orders that are shipped to incorrect addresses.